Contact
Contact Food Truck Club
A real person, on the phone or by text
Whether you are planning an event, have one booked, or run a truck, the team behind every booking is one message away. Pick the door that fits below, or just call.
Satisfaction Guarantee
Every event is fully managed by a dedicated coordinator. If something goes wrong, we'll make it right — replacement truck, credit, or full refund.
How can we help?
Tell us what you need and we'll point you to the right place
Whether you're planning an event, already have one booked, or run a food truck, start here.
Planning an event
I have a question before I book
Ask about a date, a headcount, a venue or a budget. Or skip the question and tell us about the event; nothing is charged until a truck accepts your date.
Already booked
I need help with an event
Your coordinator's direct number is in your confirmation email and on your event page. For anything else, call or text the team, or send a message and say which event it is about.
Food truck owner
I run a truck
Join the platform, manage your bookings, or ask about a payout, a menu or a permit. Vendor questions go to the same inbox and the same team; say you are a vendor and it reaches the right person.
- Hours
- Monday to Friday, business hours, Central time
- Booked events are covered by their coordinator on the day, whatever the day.
FAQ
What people write to us about
The questions that reach this page most, answered before you have to ask.
How do I get a quote for food truck catering?
Browse the roster for your city; every truck lists its menu and per-serving prices, so the quote is the order you build. If you would rather describe the event first, use Plan my event above and the trucks in your area respond. The catering calculator gives a figure in a minute.
I have booked. Who do I talk to on the day?
Your coordinator, on the direct number in your confirmation email and on your event page. The team is also reachable on the main line by phone and text throughout your event.
Can I change my date, headcount or menu after booking?
Yes. Tell your coordinator and they move it with the truck. Headcount can go up any time; a lower count is settled after the event. Date changes are usually easier than cancelling, and the refund schedule for a cancellation is in our terms of use.
I own a food truck. How do I get booked through Food Truck Club?
Apply through vendor registration. We verify your permit and insurance, you list your menu with per-serving prices, and hosts in your market book you directly or invite you to attendee-paid events. There is no fee to join.
Do you serve my city?
The catering hub lists every live market and the suburbs each one covers. If your city is not there yet, send a message anyway; we open markets where the requests come from.
Is the contact form the same as booking?
No. The contact form sends a question to the team. Booking happens through Plan my event or by placing an order with a truck on the roster, and nothing is charged until the truck accepts your date.
Still have a question?
Send it over and a member of the team answers it. If it is about an event you have booked, say which one.